RETAINER AGREEMENT This Retainer Agreement (the "Agreement") is made on [DATE] BETWEEN: [SERVICE PROVIDER NAME], of [SERVICE PROVIDER ADDRESS] ("the Provider") AND: [CLIENT NAME], of [CLIENT ADDRESS] ("the Client") 1. TERM This Agreement begins on [START DATE] and continues on a rolling [monthly / quarterly] basis until terminated under clause 8. 2. SCOPE OF SERVICES The Provider will supply the following services to the Client: - [SERVICE 1, e.g. ongoing web maintenance] - [SERVICE 2, e.g. monthly design support] - [SERVICE 3] Work outside this scope is treated as a separate project and quoted in advance. See the attached Statement of Work for detail. 3. INCLUDED HOURS The retainer includes [NUMBER] hours of work per [billing period]. Unused hours [do / do not] roll over to the next period. 4. OVERAGE Work beyond the included hours is billed at [OVERAGE HOURLY RATE] per hour. The Provider will notify the Client before exceeding the included hours where practical. 5. BILLING PERIOD AND FEES The retainer fee is [RETAINER FEE] per [billing period], invoiced [in advance / in arrears] on the [DAY] of each period. The billing period runs from [PERIOD START] to [PERIOD END]. 6. PAYMENT TERMS Invoices are due within [NUMBER] days of the invoice date. Late payments may incur interest of [PERCENTAGE]% per month. 7. EXPENSES Pre-approved third-party costs (for example stock assets, hosting or software) are billed at cost in addition to the retainer fee. 8. TERMINATION Either party may terminate this Agreement by giving [NUMBER] days written notice. Work completed and hours used up to the termination date remain payable. 9. CONFIDENTIALITY Both parties agree to keep confidential any non-public information shared during the engagement. 10. GOVERNING LAW This Agreement is governed by the laws of [JURISDICTION]. SIGNED: Provider: ______________________ Date: __________ [SERVICE PROVIDER NAME] Client: ________________________ Date: __________ [CLIENT NAME] ---------------------------------------------------------------------- This template is provided as a starting point and is not legal advice. Have a qualified professional review it before use.