Use case

Time entry descriptions
for invoices

Descriptions clients don't push back on. Write multi-line descriptions on every time entry. They flow onto the Xero invoice as line items, with your per-entry hourly descriptions preserved. The proof of work is already there.

Free plan. No credit card.

Time entry · written today

Audited the checkout flow and identified a session-token expiry edge case affecting about 3% of users.

Patched the token refresh logic, added a regression test, and deployed to staging for QA. Production rollout scheduled for tomorrow.

Xero invoice line · on invoice day

Audited the checkout flow and identified a session-token expiry edge case affecting about 3% of users.

Patched the token refresh logic, added a regression test, and deployed to staging for QA. Production rollout scheduled for tomorrow.

2.5 hrs × $150.00 $375.00

Why most time entry descriptions are wasted

Most time trackers were built for the people doing the tracking, not the clients receiving the invoice. The description field is short. It accepts one line. It auto-collapses on the invoice.

So people write three words. "Acme work." "Bug fix." "Meeting." Then on invoice day someone has to rewrite all of it into Xero by hand to make it look professional, retroactively, from memory.

Hour Cap inverts that. The description field is generous, multi-line, written for the client. When the time entry becomes an invoice line, the description is already there, in full, with the line breaks preserved.

Description today, invoice line tomorrow

A field built for the person paying the bill

Room to say what happened, and control over how much of it the client sees.

Multi-line, paragraph-style descriptions

Write what actually happened. Two sentences, three short paragraphs, whatever fits. Per-entry hourly billing preserves the description. Grouped hourly lines combine descriptions; fixed charges use a project or period description.

  • Full multi-line descriptions per entry
  • Line breaks preserved on the Xero invoice line
  • No character limits, no compressed snippets
Useless

"Acme work"

Tells the client nothing. Looks lazy. Triggers questions.

OK

"Checkout bug fix"

Better. Says what, not why or what changed. Client still might ask.

Invoice-ready

Fixed checkout error caused by stale session tokens. Added regression test. Deployed to staging; production rollout tomorrow.

Outcome first. Enough detail to identify. The client knows what they paid for.

Group line items the way each client expects

Some clients want every entry visible. Others want a clean per-project summary. Pick the default that suits most of your clients and override per invoice for the rest.

  • One line per entry for full detail
  • One line per project for a tidy summary
  • One line per date for a daily breakdown
  • One line per team member for staffing visibility
Grouping mode
Per entry
Per project · this client's default
Per date
Per member

Override per invoice when the client wants something different.

Customer Support Inbox

Sometimes the description is already written

The hardest descriptions to write are the ones for work that arrived as a request. A week later you remember answering something for Acme, but not what they asked or what you told them.

When time is logged against a support thread, the request and the reply are both attached to the entry. What goes on the invoice is a summary of something already on the record.

  • Time logged from the conversation keeps its link to the thread
  • The client's own wording is there when you write the line
  • Descriptions stop being reconstructions at month end

See the Customer Support Inbox →

Checkout is rejecting Amex again Open
P
Priya Raman
9:14am

Morning. Two customers rang this week to say their Amex card bounced at checkout. Visa goes through fine. Can someone take a look before the weekend sale?

Reply as your agency

Hi Priya, found it. Amex was failing the address check on the new gateway rules. Fixed and tested both cards this morning, so you are clear for the sale.

Goes out from your own domain Send
Client
Northwind Studio
Matched from your Xero contacts
Project
Support retainer
Time on this thread
Log time
Start timer
Retainer
Monthly 6 days left
27.5 / 30h
92% 2.5h left
A description-first habit

Three rules that make the difference

None of them take longer than the sentence they replace.

  1. Now

    Write during, not after

    Two sentences while the context is still warm. By Friday, Monday blurs. By the 30th, half of it is reconstruction and it reads like it.

  2. Outcome

    Lead with what changed for them

    What changed for the client, before what you did to change it. Plain language, and acronyms only where the client uses them themselves.

  3. Trust

    The description is the invoice line

    It goes to Xero on per-entry hourly invoices, line breaks and all. Once you believe that, there is no rewrite at month end and no reason to write for yourself instead of the client.

What changes when the description is the invoice line

No invoice-day rewriting Descriptions go from time entry to Xero on per-entry hourly invoices.
Fewer client questions When the line says what was done, "what was this?" emails dry up.
A stronger position Detail is your proof. "Here is what we did" beats "trust us."
Faster payment Clear invoices get approved faster, and approved invoices get paid sooner.

Common questions

Jonathan Bird, freelance web developer and creator of Hour Cap

Why I built Hour Cap

I'm Jonathan, a freelance web developer in Brisbane, Australia. After 15 years, I wanted my client work to run on one system instead of separate tools that didn't handle retainers or Xero, copy/paste errors, and time that never got invoiced. I needed one tool that handled retainers, fixed-price, and hourly projects, let me write proper multi-line descriptions, showed me what was actually profitable, and pushed straight to Xero as invoices. Nothing did all of it, so I built one. Today it is pivotal to my business: all my time tracking, invoice drafting, and profitability runs through Hour Cap, and it scales the same way for agencies and teams.

Jonathan Bird Freelance web developer · Creator of Hour Cap

Independent and self-funded. When you email support, you reach the person who built it.

More about Jonathan

The description is the invoice line

Write it once, while you still remember it. Free to start, and Xero on any paid plan.

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