Privacy Policy

1. Introduction

Hour Cap is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable Queensland privacy legislation.

2. What Data Do We Collect?

We collect the following types of information:

• Account information: Name, email address, timezone, and organisation membership when you register
• Usage data: Time entries, projects, clients, and other content you create within the service
• Technical data: Server access logs (anonymised IP address, user agent, request time, request path, response status code)
• Error data: Error messages and stack traces when failures occur, used to diagnose and fix issues
• Payment information: For paid plans, this includes name, billing address, email, and payment details processed securely by our third-party payment provider

3. How Do We Collect Your Data?

We collect data when you:

• Register for an account or update your profile
• Use the service to track time, manage projects, or create other content
• Visit our website (technical and error data is collected automatically)
• Contact us via email or other communication channels

4. How Do We Use Your Data?

We use your data to:

• Provide, operate, and maintain the service
• Process your transactions and manage your account
• Understand how our service is used so we can improve it
• Identify and resolve technical issues and bugs
• Communicate with you about your account, updates, and support requests
• Comply with legal obligations

We will not sell, rent, or share your personal information with third parties for their marketing purposes.

5. How Do We Store Your Data?

Hour Cap is hosted on secure servers. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Server access logs and error logs are retained for a maximum of 60 days before being deleted.

6. Your Data Protection Rights

Under the Australian Privacy Principles, you have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you
• Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete
• Deletion: You have the right to request that we delete your personal information, subject to our legal obligations
• Data portability: You have the right to request a copy of your data in a structured, commonly used format
• Complaint: If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

If you make a request, we will respond within 30 days. To exercise any of these rights, please contact us using the details below.

7. Cookies

Hour Cap uses only technically necessary cookies required for the service to function, such as session and authentication cookies. We do not use cookies for advertising, analytics tracking, or user profiling.

8. Third-Party Services

Our service may contain links to other websites or integrate with third-party services. This Privacy Policy applies only to Hour Cap. We are not responsible for the privacy practices of any third-party websites or services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected].